Trusted by SMBs in Healthcare & E-Commerce

When something goes wrong, you'll know exactly what to do.

CrisisComs gives small businesses structured crisis playbooks — decision trees, operational checklists, and communication guides — before the panic hits.

HIPAA Breach ResponsePayment OutageKey Person Departure

Your crisis response in 3 steps

Step 1

Name the Crisis

Data Breach

Step 2

Follow the Playbook

65% complete

  • Identify affected systems
  • Notify internal stakeholders
  • Assess data exposure scope
  • Engage legal counsel
  • File regulatory report

Step 3

Communicate Clearly

TeamCustomersRegulators

Step 1 — The Problem

SMBs freeze when a crisis hits. Enterprise tools don't help.

0.0%CAGR

Security & Compliance SaaS Growth — the pressure is accelerating

Source: Mordor Intelligence

Competitor Landscape

Everbridge, AlertMedia, Noggin: built for enterprise teams with dedicated risk functions. Not for the operations manager who just needs to know what to say.

❌ Not Built for SMBs

No Playbook

Most SMBs have no documented incident response plan.

Improvised Comms

Ad-hoc messaging during a crisis costs trust and time.

Wrong Tools

Enterprise software costs $500+/mo and takes weeks to configure.

CrisisComs solves all three — before the next crisis hits.

Step 2 — The Solution

Structured playbooks for the crises that hit SMBs hardest.

Not generic templates — scenario-specific guides built for how real crises unfold.

Decision Trees

What do we do first? Who do we call? Each playbook walks you through the exact decision sequence — no guessing.

For every major crisis scenario

Operational Steps

Who does what, in what order. Assignable checklists so your team executes without waiting for direction.

Role-by-role breakdown

Communication Guides

Separate templates for your team, your customers, and — where relevant — the press or regulators.

Dual-stakeholder ready
Built for:HealthcareE-CommerceProfessional ServicesLogistics

“When something goes wrong at 2am, there's a document somewhere that tells them exactly what to do.”

CrisisComs Mission

The Playbooks

Three crises. Fully mapped.

Data Breach

Data Breach Response

Healthcare · Professional Services · E-Commerce

Decision Tree72-Hour Notification TimelineRegulator Template
1
Detect
2
Contain
3
Notify
4
Recover
HIPAA Ready →
Key Departure

Key Employee Departure

All Industries

Transition ChecklistInternal AnnouncementClient Notification
Payment Outage

Payment System Outage

E-Commerce · Retail

Escalation PathCustomer TemplateRecovery Steps
0

Playbooks

Ready in minutes, not months

24/7

Always On

Your plan is always there when you need it

WHY TEAMS TRUST CRISISCOMS

Built for the businesses compliance was designed to protect.

HIPAA Incident ResponseData Breach ProtocolPayment System RecoveryHR Crisis Management
0employee companies

The SMB sweet spot we're built for

0core crisis types

Covering the scenarios that hit hardest, most often

0in improvised damage

The cost of having a plan before you need it

Scenario-specific — not generic templatesDual-stakeholder comms — team AND customersSMB-native — not an enterprise tool cut down

Crisis coverage that fits your budget.

Priced like insurance — low monthly base, high peace of mind.

Starter

$29/mo
  • 3 core playbooks (Data Breach, Key Departure, Payment Outage)
  • PDF export for offline access
  • Email communication templates
  • Up to 5 team members
Get Started

Pro

$79/mo
  • Everything in Starter
  • Customizable playbooks for your industry
  • Team collaboration & sharing
  • 2 industry verticals (e.g. healthcare + e-commerce)
  • Priority email support
Get Started — Most Popular

Team

$149/mo
  • Everything in Pro
  • Custom playbook creation
  • Unlimited team members
  • All industry verticals
  • Dedicated onboarding support
Get Started

No setup fee. Cancel anytime. Playbooks are yours to keep.

STEP 3 — GET YOUR PLAYBOOK

Know exactly what to do when it matters most.

Join the operations managers and founders who stopped improvising and started planning.

No setup feePlaybooks ready in minutesCancel anytime